Privacy Policy
Effective Date: July 5, 2025

At NATURE DETERGENTS Ι.Κ.Ε (“we”, “us”, or “our”), accessible via naturedetergents.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using this site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you:

  • Browse the website
  • Create an account
  • Place an order
  • Contact us via email or phone

Types of information collected may include:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed securely by third-party payment providers)
  • IP address and browser data (for analytics and site optimization)

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve website functionality and user experience
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze website traffic and user behavior
  • Remember user preferences and improve navigation
  • Facilitate secure checkout and account features

You can choose to disable cookies through your browser settings, but this may affect your user experience.

4. Sharing Your Information

We may share your personal data with trusted third parties, including:

  • Payment processors
  • Shipping providers
  • Analytics platforms (e.g., Google Analytics)
  • Legal authorities, if required by law

These parties are obligated to keep your data secure and use it only for the intended purpose.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, please note that no method of transmission over the Internet is 100% secure.

6. Your Data Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing

To exercise these rights, please contact us at he***@**************ts.com.

7. Account & Guest Checkout Options

You may choose to place an order as a guest or create an account for convenience. Both methods require only essential information for order processing. You may delete your account at any time by contacting us.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect data from children.

9. International Users

If you are accessing our site from outside Greece, be aware that your data may be transferred to, stored, and processed in Greece or other countries where our partners operate.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

📧 Email: he***@**************ts.com
📞 Phone: +30 210 3000 887